Legal

PRIVACY POLICY

Technocrypt is dedicated to ensuring the privacy and security of your personal information. When you use our services—web development, app development, software development, web API integration solutions, web tools, online apps, artificial intelligence—this privacy policy describes how we gather, use, disclose, and secure your personal information.

Information We Gather

·  Contact Information: Name, email address, phone number, address, etc.
·  Project Information: Codes, needs, specifications.
·  Payment Information: Credit card details, alternative payment methods.
·  Technical Information: Device details, IP address, browser type, etc.
·  Usage Statistics: Interaction with our offerings, app and website usage

Utilizing Your Data

Third-party service providers who help us run our company—payment processors, cloud service providers, other contractors—may have access to your personal data. These third parties must keep your information private and use it just for the uses we have mentioned.

If required by law or if we honestly think that disclosure is required to safeguard our rights, protect your safety or the safety of others, investigate fraud, or answer a government request, we may also share your personal information.

Digital Security

We have sensible security policies in place to guard your personal data against illegal access, disclosure, modification, or destruction. None of the technique of transmission over the internet or electronic storage, meanwhile, is totally safe. We cannot thus provide perfect security.

Your Rights

Your rights could cover accessing your personal data, fixing erroneous or incomplete personal information, asking that your personal information be deleted, limiting the processing of your personal information, and objecting to the handling of your personal information. To exercise these rights, kindly get in touch at contact@technocrypt.co.

Modifications to this privacy statement

We kindly reserve the right to change this privacy statement whenever necessary. Any modifications will be updated on our website.

To our users from India, we comply with the Information Technology Act, 2000 and its amendments. You have the right to access your personal data, correct inaccurate or incomplete information, request deletion, or restrict processing as per applicable laws.

Your data is processed in compliance with the General Data Protection Regulation (GDPR) of Europe. You have the right to access, rectify, erase your data, restrict processing, and object to data processing.

We comply with the Federal Act on Data Protection (FADP). Your personal data is protected according to Swiss law. If data is transferred outside of Switzerland, we apply adequate safeguards, including standard contractual clauses recognized by the Swiss Federal Data Protection and Information Commissioner (FDPIC).

We also adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA). Canadian residents have the right to access their personal information, correct inaccuracies, withdraw consent, or request the deletion of their data.

Australian residents have the right to access, update, delete, and withdraw consent regarding their personal information as we comply with Privacy Act 1988.

We follow the UK Data Protection Act 2018 and the UK GDPR. You have the right to access, correct, erase, and restrict the processing of your personal data, as well as to object to data processing.

New Zealand residents have the right to access, correct, and delete their personal information as we adhere to Privacy Act 2020.

For residents of California, we comply with the California Consumer Privacy Act (CCPA), which grants rights such as access to your personal information, deletion of your data, and the ability to opt out of the sale of your information.

To the users from South Africa, we comply with the Protection of Personal Information Act (POPIA). You have the right to access, rectify, delete, and restrict the processing of their personal data.

Types of Cookies Used by Us

We use a variety of cookies to improve your experience on our website and services. These cookies fall into the following categories:

Essential Cookies: These cookies are required to operate our website and services properly. They provide services like user authentication, secure transactions, and shopping carts.
Performance Cookies: These cookies collect information about how visitors use our website. This data allows us to optimize the user experience by optimizing website performance and content.
Functionality Cookies: These cookies enable the website to remember your preferences (such as language or region) and give a more personalized experience.
Targeting or advertising cookies: These cookies are used to display advertisements that are relevant to your preferences. We may work with third-party marketers that use cookies to track your browsing activities on our and other websites.
Your Cookie Options: Your browser’s settings allow you to manage your cookie options. Most browsers enable you to:
Accept every cookie: Most browsers use this as their default setting. All cookies will be activated, allowing the website to function as expected.
Block all cookies: This setting disables all cookies. While it can protect your privacy, it may prevent some website features from functioning properly. For example, you may be unable to log in, add products to your basket, or customize your settings.
Select which cookies to allow: This option provides the most control over your cookie preferences. You can set or disable different types of cookies based on your preferences and privacy concerns. For example, you may choose to disable advertising cookies while permitting critical cookies.

 

How We Protect Your Information?

Data Encryption: We employ encryption technology to protect your personal information when it is transported over the internet.
Secure Data Storage: Your personal information is kept on secure servers that are guarded by firewalls and other security measures.
Access Controls: We restrict access to your personal information to only those employees who require it to execute their job functions.
We perform frequent security audits to discover and remedy any vulnerabilities in our systems.
Compliance with Security Standards: We adhere to industry-recognized security standards such as  GDPR, CCPA, FADP, FDPIC

TERMS & CONDITIONS

Approval of Terms

Accessing or using the Technocrypt website or services commits you to abide by these Terms & Conditions.

Services

From web development to app development to software development to web API integration to online tools to web apps to artificial intelligence services, Technocrypt provides A separate agreement or project proposal will specify particular specifics of the services.

Intellectual property

Unless otherwise stated, Technocrypt owns all intellectual property rights—copyright, trademark, patent—related to our goods and services.

Client Expectations

The customer consent to provide for the project accurate and whole information. Obtaining all required rights and approvals for any supplies sent to Technocrypt  falls to the client. The client will completely assist us  to guarantee the effective completion of the project.

Compensation

A separate agreement or project proposal will list payment terms—including payment timeline, methods, and any applicable fees. Late payments could cause further fees or service termination.

Respect of privacy

Both sides decide to keep any private information revealed during the project under cover of confidentiality. Every material regarded as private has to be obviously designated as such.

Restrained Liability

Technocrypt will not be liable for any indirect, incidental, or consequential damages resulting from project performance or usage of our services. Our obligation will be restricted to the client’s paid specifically for the particular services.

Termination

Either side can call off the agreement for cause—that is, for serious default or contract violation. If termination be sought, the client will pay for the work done up until that point.

Control Law and Jurisdiction

The legislation of India will control these terms and conditions. Any conflicts resulting from this agreement will be under the exclusive jurisdiction of the courts in Delhi.

Whole Agreement

Whether spoken or written, this agreement reflects the whole understanding between the parties and supersedes any past or contemporaneous communications, representations, or agreements.

Term and condition changes

Technocrypt retains the right to change these terms and conditions whenever it so suits. Any updates will show right away on our website.

WORK PLACE POLICY

Technocrypt is dedicated to offering a hybrid work model that matches the needs of our staff and the business as it understands the advantages of a flexible work environment. This policy explains the rules for flexible work plans that include both working from home and regular office hours.

Employees who have finished a probationary term and shown that they could work autonomously and successfully could be qualified for hybrid employment.

Those working from home must have a designated and appropriate workplace that fits their surroundings. For work-from-home setups, employees must be the necessary equipment including a laptop and internet access. Employees have to keep constant contact with their managers and team members.

Employees must observe all corporate regulations and procedures while at work, as well as proper office etiquette, such as keeping a professional demeanor and respecting colleagues.

The core working hours are 10:30 AM to 18:30 PM. Employees are entitled to a 30-minute lunch break and two 15-minute breaks throughout the day.

Based on personal needs and company requirements, managers and staff members can talk about and approve on flexible work schedules including changed work hours or reduced workweeks. An effective hybrid working arrangement depends on honest and open communication between management and staff.

Periodically reviewing and updating this policy will help to reflect changes in legal or corporate needs.

Agreeing to this policy helps employees show that they understand the expectations and rules for hybrid work schedules.

INDEPENDENT CONTRACTOR POLICY

Technocrypt may hire persons as independent contractors to complete specific tasks or projects. This policy establishes the norms and expectations for independent contractors working at Technocrypt

Once an independent contractor is employed, they must sign the Independent Contractor Agreement, which details the terms of their engagement. They will also be requested to create a profile on our platform that includes information about their skills, experience, and availability.

We will assign tasks to the independent contractor based on their profile and our project’s unique requirements. We will offer detailed instructions, deadlines, and expectations for each assignment. The contractor will be responsible for performing the work within the agreed-upon timeline and meeting the appropriate quality standards.

Independent Contractor Status

Independent contractors are not employed by Technocrypt. They maintain control over their working techniques, hours, and location. Technocrypt does not have the authority to dictate the specifics of their task performance.

Independent Contractor Agreement

All independent contractors must sign a documented independent contractor agreement outlining the exact terms and circumstances of their employment with Technocrypt. The agreement will cover topics such as the scope of work, payment terms, confidentiality, intellectual property rights, and dispute resolution.

Compensation

Independent contractors will be rewarded according to the terms outlined in the independent contractor agreement. Payment can be made on a project- or hourly basis.

Taxes & Insurance

Independent contractors are responsible for paying their own taxes and obtaining any insurance coverage. Technocrypt will not withhold taxes or offer employee perks.

Intellectual Property

Independent contractors retain ownership of any intellectual property rights they develop while working for Technocrypt. However, they provide Technocrypt a non-exclusive right to use and duplicate the material for project purposes.

Confidentiality

Independent contractors must keep confidential any proprietary information supplied to them by Technocrypt.

Termination

Either party may terminate the independent contractor arrangement by providing fair notice. In the event of termination, any outstanding payments will be settled according to the terms of the agreement.

Non-Solicitation

Independent contractors are not permitted to solicit Technocrypt employees or clients for business during or after the termination of their employment.

Governing Law

This policy will be governed by Indian laws. Any disputes resulting from this policy are subject to the exclusive jurisdiction of the courts in Delhi.

By accepting to work as an independent contractor for Technocrypt, you acknowledge that you understand and accept these terms and conditions.

CUSTOMER SERVICE & ABUSE POLICY

Technocrypt is dedicated to providing exceptional customer service and ensuring a safe and courteous environment for all users. This policy describes our customer service processes and rules for reporting abuse.

You can reach our customer support team via email at contact@technocrypt.co. We attempt to respond to all requests as soon as possible. Support is provided via email, phone, and live chat. If you need to report abuse, please follow the proper procedures to guarantee a prompt and successful resolution.

We take all abuse reports seriously and will swiftly investigate each incident. If a user violates our terms of service or engages in abusive behavior, we may take appropriate action, including but not limited to:

We may issue a warning to the user, advising them of their violation and suggesting that they stop engaging in such behavior.

Suspending or Terminating the User’s Account: If we believe the user’s behavior is serious or repeated, we may temporarily suspend or permanently cancel their account.

Cooperation with Law Enforcement: In circumstances of major offenses or where required by law, we may work with law enforcement officials.

Prohibited Conduct

On our platform, the following types of conduct are strictly prohibited: harassment, which includes threats, intimidation, or discrimination; spam, defined as sending unsolicited messages or advertisements; impersonation, which involves pretending to be someone else; copyright infringement, which entails violating copyright laws by distributing or using copyrighted material without permission; and fraud, which includes engaging in activities such as creating false accounts or Adherence to these principles is critical to ensuring a polite and lawful environment for all users.

As a user on our platform, you agree to

Comply with our terms of service. Follow all the laws and regulations that govern our platform.

Use our services responsibly: refrain from engaging in any aggressive or destructive behavior.
Report any violations: Please inform us of any incidents of abuse or misbehavior.

REFUND POLICY

Technocrypt is committed to offering quality services and ensuring customer happiness. However, there may be occasions where a refund is required. This policy specifies the circumstances in which refunds will be provided.

Eligible for refunds

You could be entitled for a refund if-

  • The service offered is defective or does not satisfy the agreed-upon standards.
  • The service is not delivered on time or in accordance with the agreement.
  • Technocrypt cancels the service because you violated our terms of service or for other reasons beyond your control.

Non-refundable items

The following items are generally nonrefundable:

Digital products, custom services, and services that have already been produced or delivered are often non-refundable. A refund is usually not possible once a digital product or custom service has been delivered or completed.

To obtain a refund, please contact our customer care department within 7- 10 days of the purchase date or service delivery. You must describe the reason for your refund request.

Technocrypt will analyze your request and decide whether you are eligible for a refund. If your refund is accepted, we will process it using the same payment method you used for the original purchase. Please allow 7- 10 business days for your refund to be processed.

Refund Amount

The reimbursement amount will be determined by the nature of the issue and the value of the service provided. In certain instances, a partial refund may be provided.

DMCA/COPYRIGHT & TRADEMARK DISPUTES

Technocrypt respects the intellectual property rights of others and is committed to providing a platform free of copyright and trademark infringements.

If you suspect your copyrighted material has been infringed on our platform, please send a DMCA takedown notice to our designated agent. The notice must contain your contact information, a description of the copyrighted work, proof of ownership, and a physical or electronic signature.

If you get a DMCA takedown notice but believe the material is not infringing, you may file a counter-notice with our designated agent. The counter-notice must contain your contact information, a description of the removed material, a statement of good faith, and a physical or electronic signature.

If you believe your trademark has been infringed upon on our site, please contact our customer service department. We will investigate the situation and take relevant action if necessary.

Technocrypt retains the right to change or alter these policies at any moment. Any updates will be provided on our website.

If you have any queries concerning our policies, please contact our customer service representatives.