Acceptable Use Policy

1. Purpose

This policy keeps our website, tools and services safe for everyone. It applies to visitors, clients and anyone using solutions we host or manage.

2. You must not

• Break any law or regulation, or infringe anyone's intellectual property or privacy.
• Probe, scan or test the security of our systems, or any system you are not authorised to test.
• Upload malware, or try to gain unauthorised access, disrupt services or bypass security controls.
• Send spam or automated submissions through our forms, or scrape our website at a volume that affects its availability.
• Use AI systems we build or host to create deceptive content (such as impersonation or fraud), to harass people, or to infringe rights.
• Use our services to collect personal data unlawfully or to discriminate unlawfully.

3. Responsible disclosure

If you believe you've found a security issue in a Technocrypt website or service, email [email protected] with details. Please give us reasonable time to fix it before disclosing it, and do not access or change data beyond what is needed to demonstrate the issue. We won't take legal action against good-faith research that follows these guidelines.

4. Reporting abuse

Report suspected abuse to [email protected]. Include links, dates and any evidence. We acknowledge reports promptly and investigate.

5. Enforcement

We may remove content, block access, suspend services or end an engagement where this policy is breached, and report illegal activity to the authorities.

Country-specific provisions

Misusing our website or services can also break these laws. Where a provision below gives you more protection than the rest of this document, the provision below applies.

Country / region	Laws	What it means for you
India	Information Technology Act, 2000 (Sections 43 and 66); IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021	Unauthorised access, data theft and malware are offences; we act on lawful takedown requests within the required timelines.
United States	Computer Fraud and Abuse Act (18 U.S.C. § 1030); CAN-SPAM Act; state computer crime laws	Unauthorised access and spam are unlawful; we cooperate with lawful requests.
European Union / EEA	Directive 2013/40/EU on attacks against information systems; Digital Services Act (EU) 2022/2065	Illegal access is an offence; illegal content can be reported through our notice process.
United Kingdom	Computer Misuse Act 1990; Online Safety Act 2023	Unauthorised access and impairment of systems are offences.
Canada	Criminal Code (unauthorised use of a computer, mischief to data); CASL	Unauthorised access and commercial spam are prohibited.
Australia	Criminal Code Act 1995 (Part 10.7, computer offences); Spam Act 2003	Unauthorised access, modification or impairment of data is an offence.
United Arab Emirates	Federal Decree-Law No. 34 of 2021 on Combating Rumours and Cybercrimes	Hacking, misuse of systems and harmful content are criminal offences.
Singapore	Computer Misuse Act 1993; Online Criminal Harms Act 2023	Unauthorised access and online criminal activity are offences.

6. Customer support

Support is available by email at [email protected] and by phone during business hours: +1 727-423-9972 (United States and international) and +91 88600 24774 (India). Clients on support plans receive the response times set out in their plan.